Terms of service

Last updated: July 2026

Welcome to FELT. By accessing or using feltessentials.com, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

These Terms govern your use of our website and the purchase of products from FELT. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products

We strive to display our products as accurately as possible. However, actual colors may vary depending on your screen or device settings.

Because our products are made to order, slight variations in print placement, color, or manufacturing may occur.

We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to change prices at any time without notice.

Payment is collected securely at checkout through our authorized payment providers.

4. Orders

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Suspected fraud
Incorrect pricing
Product availability
Violation of these Terms

If your order is canceled after payment, you will receive a full refund.

5. Shipping

Orders are typically processed within 2–5 business days.

Estimated shipping times are provided for convenience and are not guaranteed. FELT is not responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances beyond our control.

6. Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

Because our products are made to order, we do not accept returns or exchanges for incorrect size selection or change of mind.

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery so we can provide an appropriate solution.

7. Intellectual Property

All content on this website—including logos, designs, graphics, photographs, product images, text, and branding—is the property of FELT or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, FELT shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the applicable order.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Illinois, United States, without regard to conflict of law principles.