Shipping policy

Last updated: July 2026

Thank you for shopping with FELT.

Every order is made to order, allowing us to reduce waste and create each product specifically for you.

Processing Time

Orders are typically processed within 2–5 business days before shipping.

During holidays or periods of high demand, processing times may be slightly longer.

Shipping

At this time, FELT ships only within the United States.

Estimated delivery time after your order ships is 3–7 business days.

Shipping times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email with tracking information.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, is lost during transit, or you receive the wrong item, please contact us within 30 days of the expected delivery date. We'll work to resolve the issue as quickly as possible.