Privacy policy

Last updated: July 2026

At FELT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit feltessentials.com or make a purchase from us.

Information We Collect

When you visit our website or place an order, we may collect:

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by our payment providers)
Order history
Device, browser, and website usage information

We do not store your full payment card information.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and maintain website security
Comply with legal obligations

Sharing Your Information

We only share your information with trusted third-party service providers when necessary to operate our business, including:

Shopify (store platform)
Printify (order fulfillment)
Payment processors
Shipping carriers
Analytics and marketing providers

These providers receive only the information necessary to perform their services.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing efforts.

You can manage or disable cookies through your browser settings.

Marketing Communications

If you subscribe to our newsletter, we may send promotional emails. You can unsubscribe at any time using the link included in our emails.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmitting data over the internet is completely secure.